Ravenscroft Lodge - Privacy
Your privacy is very important to
Ravenscroft Lodge. This policy tells you what information we gather about you,
how we would use it, to whom we may disclose it, how you can opt out of the
collection, use or disclosure of your personal information, and how to get
access to the information we may have about you.
Ravenscroft Lodge collects information about guests
such as name, address, telephone number, credit card number and special needs,
interests and preferences. We may collect information from you directly, or
from a member of your family making reservations for you. We may obtain it by
telephone, in person, by mail, by fax or by e-mail. We may keep the information
in written form or electronically. By providing this information to us, you
enable us to serve you better.
Ravenscroft Lodge uses
the information collected to make your stay with us more enjoyable, to assist
in arranging payment of your accounts, and to provide further information to
you about our facilities and our programs.
will retain your personal information only for as long as required by law or as
necessary for the purposes for which it is collected. Your personal information
will not be used for other purposes without your consent.
Ravenscroft Lodge will not disclose any
personal information collected about you to anybody else, unless required to do
so by law, except when we provide the information to firms we retain in
collecting funds owing by you. If our business is sold, we may provide this
information to the purchaser of our business.
will comply with all laws which require us to supply the information to
government agencies and others. We will not otherwise sell, transfer or trade
any mailing list which includes your information.
Keeping Information Secure
will keep written information in a secure place in a locked cabinet. If the
information is stored electronically, it will be password-protected and
available only to those members of our staff who require it.
If you wish to review the personal information we
keep about you, please contact our Privacy Officer at the address set out
below. At your request, subject to applicable law, we will delete your personal
information from our records.
By providing personal information to us, you are
consenting to Ravenscroft Lodge to use it for the purposes set out above and
disclosing it to the parties described above. If you do not want us to use any
personal information about you, or wish to limit the use or disclosure of such
personal information by us, please contact the Privacy Officer at the address
set out below.